Shipping policies

Shipping frequency

We ship orders within 3 business days of receipt, unless we are on vacation or traveling to vend at events. We will clearly indicate our vacation status via a shop announcement at the top of the page and a pop-up window.

The customer is responsible for providing an accurate shipping address and a safe and secure location for delivery. Unfortunately, it is impossible for us to guarantee safe delivery. In instances when an order is marked delivered but is missing, please inquire with your local post office.

Shipping methods

We ship domestic orders via USPS first class package service by default. Upgrading to USPS Priority Mail is available at checkout. All orders are shipped with tracking and this information will be provided to you. Depending on your indicated preference at checkout, we send tracking updates via email and/or SMS.

At this time, we are not shipping internationally.

If you don't see a shipping method that would match your needs, please email us and we'll work with you!

Local customers

Customers in Bloomington, Indiana can arrange for a pick-up or drop-off if they prefer! Please contact us before placing your order to coordinate.

Packaging

We strive to pack orders sustainably, using compostable, recyclable, and reused packing materials. Read more about our commitment to environmentally responsible packaging!