Shipping basics

The customer is responsible for providing an accurate shipping address and a safe and secure location for delivery. Please double-check the shipping address before completing the transaction! If an order is returned to us due to an incorrect shipping address, you will be responsible for paying for a reshipment.

Apparel is shipped by Printful, our production and fulfillment partner, and ships separately from all other products in our store. These items will have their own carriers and tracking information. They ship within 4 business days of fulfillment.

Shipping frequency

We ship orders within 3 business days of receipt, unless we are on vacation or traveling to vend at events. We will clearly indicate our vacation status via a shop announcement at the top of the page and a pop-up window.

Shipping methods

We ship domestic orders from our home via USPS first class package service by default. Upgrading to USPS Priority Mail is available at checkout. All orders are shipped with tracking. Depending on your indicated preference at checkout, we send tracking updates via email and/or SMS.

At this time, we are not shipping internationally.

If you don't see a shipping method that would match your needs, please email us and we'll work with you!

Local customers

Customers in Bloomington, Indiana can arrange for a pick-up or drop-off if they prefer! Please contact us before placing your order to coordinate.

Packaging

We strive to pack orders sustainably, using compostable, recyclable, and reused packing materials. Read more about our commitment to environmentally responsible packaging!

As noted above, apparel fulfillment is handled by Printful, who ships items in 70% post-consumer recycled poly mailers and 30% post-consumer recycled inner bags.

Carrier mishaps

Your order hasn't arrived

Every customer will receive a shipping notification to the email address or SMS phone number provided to us at checkout. The notification will include a link for tracking information. Please visit the carrier's tracking page to see if there has been a delay (this is often happens during periods of increased shipping volume). 

If the carrier has simply lost the package, we will re-send it at no cost to you and file our own insurance claim with the carrier.

Your order was damaged in transit

Please send us a good photo of the damaged parcel. We need these photos in order to file an insurance claim with the carrier. We will re-ship any damaged items at no cost to you.